Contacts
Call, write or drop by for coffee - we really do like it when people talk to us like people.
Ways to reach us
Hotline
8 800 350-24-11
Every day, 9:00 - 23:00 MSK
Email support
hello@biletnitsa.ru
We answer within 2 hours
Telegram bot
@biletnitsa_support
Fastest way - through chat
On-site chat
Icon in the bottom-right corner
Open around the clock
Office
Moscow, Presnenskaya Embankment 12, Federation Tower, 34th floor
Weekdays 10:00 - 19:00 by appointment
Support hours
- Mon - Fri08:00 - 24:00
- Sat - Sun10:00 - 22:00
- Holidays10:00 - 20:00
Legal details
Biletnitsa LLC, TIN 7713498725, PSRN 1187746325014
123317, Moscow, Presnenskaya emb., 12, unit XIV
Director - Alina Tumasyan
Press & partners
Proposals, collaborations and interviews - partnerships run by Darya Petrenko.
press@biletnitsa.ru